Ruined Travel Plans
I traveled with family assuming the deal was confirmed, but the hotel said the promotional rate was expired. Had to either cancel or pay a higher amount. Very stressful situation.

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( Poor Communication Between Hotel & Platform )
It seems there is no coordination between the hotel and the booking platform.The offer I booked under was not valid, and I was stuck sorting it out at the reception desk.

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False Promotion - The website advertised a special package, but the hotel clearly stated that they don’t accept that third-party promotion anymore. It felt like false advertising. Not trustworthy.

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Hidden Charges & No Support
The deal shown on the third-party platform looked great, but it turned out to be invalid. The hotel refused to honor the price, and customer support was slow and unhelpful. Ended up paying more than expected.

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Misleading Third-Party Offer
I booked this hotel through a third-party website because of a discounted offer. When I arrived, the hotel staff said the offer was invalid and they had no record of the discounted rate. I had to pay extra at check-in. Very disappointing experience.

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